After installation, a new “WhastApp” step is available within your Campaign or Program steps menu (to the left of any campaign/program).
If you cannot see the connector – click the ‘expand’ icon twice to show all steps.
To access the connector configuration, please follow the instructions below:
Add the step to the canvas
Double click on the created step to load the step information (see image to the left)
Click the ‘Pencil’ icon
Click ‘Let’s Go!’ on the pop-up.
You can setup the Administration settings at the following location (see configuration slide)
Click Setup located at the top right
Click Settings from the drop-down menu
Click WhatsApp from the resultant screen
Enter the following information
This tab allows you to view and manage the details relating to the WhatsApp instance:
Message with field merge, CDO field merge & personalised URLs
RTL (Right to Left)
This tab allows you to view information in relation to the performance of the specific instance.
Results during a specific timeframe
Split test comparisons
This tab allows you to view and manage rules in relation to the specific instance.
Custom Object Creation